Frequently Asked Questions

Yes, we are conveniently located just one block north of Thunderbird on the east side of Scottsdale Rd at 13951 N Scottsdale Rd., Suite 123, Scottsdale, AZ 85254. Our office is on the first floor on the north end of the building. We do recommend that clients to call ahead to let us know you are coming, but it is not a requirement.  Walk ins are welcome.

We do not have a purchase minimum for in-store transactions.  A minimum purchase does apply for orders needing to be shipped.  The order must include at least 5 oz of gold OR at least 100 oz of silver to qualify for shipping.

Cashier’s checks, personal checks and wire transfers. Both cashier’s checks and personal checks require a 10 business day day product hold.  For in office order pick up, wires must be cleared by our bank for 24 hours before product can be picked up. Bank wires are required for large or out of state orders. Credit or debit cards are also accepted for transactions up to a maximum of $15,000 (additional fees apply).  The credit/debit card must be physically presented. Prices may vary depending on the form of payment used.

No. Though Arizona has a sales tax, precious metals and coins are exempt from it.

Delivery time depends primarily on the form of payment provided and availability of product. It can range from immediate delivery to 5 business days in most cases (shipped orders may take longer). Our most popular items (American Eagles, Krugerrands, Canadian Maple Leafs) are generally available for immediate delivery. If we don’t have what you are looking for in stock, we can typically deliver within 2 or 3 days, with payment received in advance.

Yes, once we have received your payment, your order will be shipped to you by either registered, insured mail with the U.S. Post Office or FedEx (also insured). An adult signature will be required for the carrier to deliver. U.S. Post Office deliveries can take 3 to 5 days from the ship date to arrive. FedEx gold orders are typically delivered the next day (overnight) but silver orders may take 3-5 days from the ship date to arrive.

Yes, we recommend that if you have more than a handful of coins that you call ahead to ensure that someone can set aside the time to carefully go through your collection. Written appraisals on company letterhead can be provided. Fees may apply, see below.

Yes, unless you intend to sell your collection. There is a minimum fee of $50, or $200 per hour for appraisals. If you decide to sell your collection to us at the end of the appraisal, the fee will be waived.

No, and it is not advisable to leave your metals with any dealer for a long period of time. We recommend that you keep your metals with your other valuables in a private vault or home safe. For large holdings, we would recommend a private storage facility or depository. See our Storage Services page for more information.

It is the cash price at a given moment for large quantity metals delivered in New York. It is the basis that all dealers use to determine the purchase and sale price for coins and bars.

The higher price is not typically a result of the dealer’s markup but rather who produced the product. Government mints tend to charge more than private mints for the same amount of gold or silver. Since it costs more for gold dealers to buy government-minted coins in the marketplace, those costs are passed to the customer. For example, a 1 ounce gold American Eagle coin created by the U.S. Mint will almost always cost more than a 1 ounce gold bar produced by the Australian Perth Mint. Government mints command higher prices because there is a greater sense of security in the marketplace when a product carries their seal of approval.

Buyback prices typically move in tandem with the original purchase premium. In other words, a government-minted coin that initially cost more will tend to fetch a higher price when you want to sell it back to us.

We believe the possibility of government confiscation is about as remote as another 1933 set of circumstances. The dollar/gold redemption policy ended in 1971. There is no restriction currently on dollar creation. The last legal restriction of gold ownership in this country was superseded in January 1975. Many dealers will use this idea of possible future confiscation as a scare tactic to push you into purchasing coins minted prior to 1933 at high premiums above the spot price. Unless you are a coin collector, we always recommend to our customers that they purchase bullion products that trade very closely to the spot price.